FoSaaS membership plan updates
We add a bunch of exclusive content every single month, and you can find it all here, consistently updated on one page for your convenience.
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January
Exclusive content
- Why DEI sounds boring... and what to do about it so everyone gets on board
- Track your success: The customer onboarding maturity model
- The GTM process you need: From $20M ARR to $250M ARR
- Managing YOU as a product
Templates
- Weekly 1 to 1 template (for sales managers and reps)
- Tone of voice
- The TEAM framework
December
Exclusive content
- Swapping last-minute churn mitigation for proactive risk identification
- Onboarding 101
- Establishing a customer marketing strategy and developing advocates
- A model to fast-track new hires to productivity
- How to launch an API into a market, and keep it there
Templates
- White paper template
- Developer persona career archetypes
November
Exclusive content
- The spider's web: How to leverage change management
- Turning loyal customers into raving champions
- Customer success: Past, present, and future
- Adapt to anything: how to be a product chameleon
Templates
- Product ops exit interviews with PMs template
- Conducting one-to-one PM interviews for product ops template
- PM interview preparation template
October
Exclusive content
- Defining & measuring product market fit
- The future of B2B selling: buyer enablement meets sales enablement
- The habits and characteristics of being a people leader vs. manager
- A playbook on how to build a sustainable growth strategy
Templates
- Guide to help you build a developer community
- Checklist to engage your developer community
- Account research template
September
Exclusive content
- Bring your own metrics: Growing through customer success
- Build trust and boost sales through smart security compliance
Templates
- Training request email template
- Email to customer referral template
August
Exclusive content
Customer success templates
- Customer success story questions
- Buyer funnel
- Customer success playbook framework
- Segment audit checklist
Sales enablement frameworks
- Sales Enablement project assessment template
- Building a sales enablement tech stack checklist
- Revenue goals checklist
- Post-sale customer survey checklist
- Sales cadence template
- Steps to closing the deal checklist
- Empathy map template
- Rep scorecard template
- Performance agreement template
- How to create a sales competencies assessment
Product-led frameworks
- Product alignment framework
- MoSCoW analysis framework
- The kano model framework
- Product analytics tracking plan
- Product brief template
- Product feature kick off template
- Product discovery interview
- Product demo checklist
- Value proposition evaluator
Product marketing
- Business canvas collection
- Strategic alignment
- OKR deck
- Competency analysis
- Product strategy framework
- CAB strategy one-page
- CI for Marketing: competitive positioning reference document
- Webinar/webcast strategy template
- Campaign planning template
- Data request form template
- Product marketing career table
OnDemand
July
Exclusive content
- How to build a more personalized digital consumer experience
- How to effectively fundraise and find investors
Templates
- Performance agreement template
- Customer success story framework
OnDemand
June
Exclusive content
- What are our metrics and what are our KPIs?
- How customer success is innovating to drive agility and serve customers at scale
Templates
- Pitch to influential company template
OnDemand
May
Exclusive content
- Embedding payments into your platform: How, when, and why?
- How to take your SaaS from zero to $10 million ARR in two years
Templates
- Marketing proposal template
- Sales lead tracker
OnDemand
April
Exclusive content
Templates
- Follow-up emails for non-responsive prospects
- Customer renewals email
OnDemand
March
Exclusive content
- Defense vs offense: Driving growth through proactive customer success
- Building successful customer success teams
Templates
- Sales email template
- Customer retention survey
Reports
February
Exclusive content
Templates
- Marketing metrics framework
- SaaS social media guidelines
January
Exclusive content
- Scaling your data team at SaaS hypergrowth
- Pricing and packaging: how high-growth SaaS startups can crack the code
Templates
- Value proposition research questions
- Discovery call checklist
December
Exclusive content
- How to develop your sales enablement team
- Improve employee retention and supercharge growth by hiring for the future
Templates
- Website content audit template
- Marketing mix framework
Reports
November
Exclusive content
Templates
• Sales to customer success handover template
• The HEART Framework
October
Exclusive content
- Translating customer requests into product innovation
- Offering customer success at scale
- Beyond the buzzwords: how to actually build a culture-driven company
Templates
- Framework for improving trial-to-subscription conversions
- AARRR model framework
September
Exclusive content
Templates
- Value-based pricing template
- Churn rate prediction framework
OnDemand
Reports
August 2021
Exclusive content
Templates
- Customer churn survey
- Pricing strategies framework
July 2021
Exclusive content
- A practical playbook to B2B customer renewal
- Starting at the last mile: creating a governed data-driven strategy while still democratized
Templates
- Reactivating failed payments email template
- SaaS business plan template
- KPI template
June 2021
Exclusive content
Templates
- OKR canvas
- B2B persona questions
- B2C persona questions
OnDemand
May 2021
Exclusive content
- Interactive content ideas for each stage of the buyer’s journey
- Growth hacks for a $0-50 million journey
Templates
- New hire onboarding checklist
- S.M.A.R.T Template
- S.M.A.R.T Template example
OnDemand
April 2021
Exclusive content
Templates
- Internal roadmap template
- B2B user persona example
- B2B user persona template
OnDemand
March 2021
Exclusive content
Templates
- Business case template
- Win-loss interview questions
- Market sizing framework
February 2021
Exclusive content
- How to perform customer-centric onboarding at scale while maintaining personalization [Paula Mendes, HubSpot]
- Building out customer success and sales teams from the ground up
Templates
- Competitor SWOT analysis
- Customer needs analysis
- Storytelling framework
OnDemand
- 20+ hours of the Customer Success Festival | February 2021
January 2021
Exclusive content
Templates
- Customer success playbook framework
- Customer success strategy checklist
OnDemand
- 30+ hours of the Future of SaaS Festival | December 2020
December 2020
Exclusive content
Templates
- Onboarding framework
- Product demo checklist
- Guide to SaaS pricing models
OnDemand
- 10+ hours of the Future of SaaS Festival APAC | June 2020
November 2020
Exclusive content
Templates
- Churn rate cheat sheet
- How to lower your churn rate
- New user templates
- Completed first action
OnDemand
30+ hours of the Future of SaaS Festival | May 2020
October 2020
Exclusive content
Templates
- Pricing increase
- Cross-sell email template
- Upsell email template
- Converting freemium users to paid
