What's a year it's been…
Despite everything, we haven't stopped. 💪
Events, webinars, podcasts, reports, live broadcasts, you name it - we've churned out top-quality content, all year round, just for you.
We kicked off the year in spectacular style with the launch of the very first Customer Success Festival. Over 3,000 of you tuned in to soak up incredible insights from organizations like Slack, Celonis, SurviveNow, and Direct Commerce.
Best of the rest for Q1:
Why we should stop trying to ‘hack’ growth
A beginner's guide to customer acquisition
As we entered Spring, our membership plans grew as fast as the daffodils in the local parks.
SaaS leaders from across the globe accessed our library of exclusive content, templates, guides, video footage, and more to help their teams level up.
Here’s a quick look at what’s on offer:
- Internal roadmap template
- B2B user persona template
- New hire onboarding checklist
- S.M.A.R.T Template
- OKR canvas
- Growth hacks for a $0-50 million journey
- Creative risk-taking in SaaS leadership
- Interactive content ideas for each stage of the buyer’s journey
- From self-serve to sales touch: lessons learned from moving up-market
Said literally everyone. So, we did.
In June, the Customer Success Festival returned.
This time, boasting CS experts from Slack, Monday.com, Amazon, GitLab and more.
Best of the rest for Q2
- OKRs for SaaS startups
- Your ultimate SaaS reading list
As summer was in full swing, so were our events.
We brought you another stellar installment of The Future of SaaS Festival, which clocked over 13 hours of presentations from incredible names like McAfee, Google Cloud, Workday, Asana, and many, many more.
Not content with one awesome event, we brought you two, in the very same month!
Thousands of professionals joined us for the inaugural Women in SaaS Summit in September to explore, celebrate, and learn with our influential guest speakers from the likes of Accenture, Amazon Web Services, Twilio, GitHub, and more.
We also launched our very first report.
We surveyed SaaS professionals around the world from organizations at all stages of growth to bring you a report solely dedicated to customer retention - The State of Customer Retention Report 2021.
Best of the rest for Q3
- People-powered growth
- How to scale your SaaS organization: follow the 2021 data
Rounding off the year in style, we launched our first deep dive into diversity, equity and inclusion, and celebrated THE ones to watch in 2022.
First off was The SaaS Landscape Report 2021.
Through a mix of qualitative and quantitative data, we took a look at the make-up of the SaaS sector to uncover how - both individually and collectively - we can begin to make a difference.
With the help of some DE&I experts and real champions of change, we unpacked:
- Ableism in the workplace
- How to measure inclusivity
- The gender divide
- How the C-Suite can drive DE&I
Next up we asked the community to vote for the trailblazers, rising stars and champions of SaaS and compiled a list of the ones to watch in 2022.
We crammed the pages with killer content on:
- Our SaaS pros career trajectories so far
- Actionable insights into their functions
- Acknowledgments from their peers
Best of the rest for Q4
- Avoiding management debt
- Regional to glo-local in one year
As we said at the start, what a year it's been. We've done a lot, and we can't wait to do it all over again next year.
Want to start off 2022 in the right way? Grab one of our membership plans and get stuck into all this good stuff:
📝 60+ customizable templates & frameworks
📰 Exclusive membership articles from HubSpot, Intercom, Slack & more
📺 Members-only video content
🎟 Access All Areas to virtual events at no charge
💰 10 percent off conference tickets
🔒 Early access to new products & reports