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26 May 2021 10 min read

Customer success metrics that drive 95% retention

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Swati Chopra

Swati Chopra

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Written by:

Swati Chopra

Swati Chopra

Senior Director of Customer Success at McAfee

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Customer success metrics that drive 95% retention
Future of SaaS was founded in early 2020 with a mission of creating a one-stop-shop of resources, content, and learning materials for those in SaaS.

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