Dan Pino

Principal Customer Success Manager at Slack

Members-only

Customer Success

How customer success is innovating to drive agility and serve customers at scale

Alongside serving our customers, a key part of our roles is innovation. We want to challenge ourselves to be more strategic, impactful, and intentional with our customers in a way that adds value to their world and drives growth in our business....

SaaS Alliance was founded in early 2020 with a mission of creating a one-stop-shop of resources, content, and learning materials for those in SaaS.

Let’s drive innovation, evolution and growth. Together.